Return Window
You can request a return within 7 days of receiving your order — even if you've already opened the package to check the product.
What's Eligible
Returns are accepted only for items that arrive defective or damaged.
Not accepted: change of mind, "didn't like it," wrong size ordered, or similar reasons. Please check the size guide and product details carefully before ordering.
How to Request a Return
Message us on WhatsApp at 0370 5696815 with:
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1
A clear photo of the defect or damage.
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2
Your order details — full name, order number, and delivery address.
Once we verify the issue, we'll confirm the return and next steps with you on the same chat.
Start a Return on WhatsApp →
